Last Updated: [06/09/2023]
Introduction
Welcome to Assala Craft, We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website to purchase our handmade Moroccan goods.
By using our website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your information.
Information We Collect
We may collect the following types of information when you visit our website or interact with us:
1. Personal Information:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
2. Payment Information:
- Credit card number (processed securely by our payment gateway)
3. Order History:
- Details of your purchases, including product names, quantities, and order dates
4. Communication Information:
- Correspondence and communication with us, including emails and messages sent through our contact forms
5. Website Usage Information:
- Your IP address
- Browser type
- Operating system
- Date and time of your visit
- Pages you viewed
- Links you clicked on
- Referring/exit pages
How We Use Your Information
We use the information we collect for the following purposes:
1. Order Processing: To fulfill and manage your orders, including processing payments, shipping products, and providing order updates.
2. Customer Support: To respond to your inquiries, requests, and provide customer support.
3. Marketing Communications: To send you promotional emails and newsletters about our products, special offers, and updates, where you have provided consent to receive such communications.
4. Website Improvement: To analyze website usage data and improve our website’s content, design, and functionality.
5. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements and policies.
How We Protect Your Information
We take appropriate security measures to protect your personal information, including encryption of sensitive data during transmission. Our payment gateway uses industry-standard security protocols to secure payment information.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing or commercial purposes. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and providing customer support.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about your interactions with our site. You can manage your cookie preferences through your browser settings.
Your Choices
- Email Preferences: You can opt out of receiving promotional emails from us by following the instructions provided in the emails.
- Access and Correction: You can access, correct, or update your personal information by contacting us at Info@assalacraft.com.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for any changes. The date of the latest revision will be indicated at the top of this policy.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us.